Key Responsibilities
Carry out safety, first aid and security procedures to the highest standard?
Be our brand ambassador and provide genuine, personal experiences to all our customers
Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
Attend to customer’s needs in a caring and professional manner
Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
Adapt to situations with confidence, tact and flexibility
Uphold inflight policies and comply with all regulatory requirements
Requirements
Japanese National?or?Special Permanent Resident Certificate Holder
Minimum age of 18
High School graduate or above
Minimum arm-reach of 208cm on tiptoe
Physical fitness to pass the pre-employment medical assessment
Fluent in speaking and reading English and Japanese. A third language is preferable
A valid TOEIC score of 325 for both reading and listening (Must be taken on or after 1 June 2021)
Previous experience in an airline, hospitality or service industry would be advantageous
Benefits
Being part of a world-class service brand to be proud of
Work schedules to suit different lifestyles
World-class training and structured career progression path
A safe and collaborative working environment which embraces a diverse and inclusive culture
Extensive medical coverage & insurance scheme for you and your dependents
Flexible retirement scheme?
Discounted travel across many airlines for you and your family
Personal & Application Information
Candidates will be invited to complete a digital interview. Candidates who do not currently possess a valid TOEIC report are required to achieve the required TOEIC result prior to 31 May 2023. Shortlisted candidates will be notified by email in Mid-May 2023 for Assessment Day.
Assessment Day will be conducted in Tokyo in June 2023. Candidates are expected to finish the assessments in one day. The estimated date of joining for successful candidates will be in the third quarter of 2023.
The deadline for applications will be on 30th April 2023.
For Japanese candidates who are currently residing in Hong Kong, interviews willbe arranged in Hong Kong and further proceedingswould be communicated at a later date.
Shortlisted applicants will be notified within six weeks. Further applications from candidates who have already applied within the past six months will not be considered.
All Cathay employees and contractors who work in Cathay City and all other Cathay Group Company premises in Hong Kong must have received a third dose of COVID 19 vaccine. ?Being tested regularly for COVID-19 is not an option. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.
Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
(*Subject to Terms & Conditions)