Key Responsibilities
Carry out safety, first aid and security procedures to the highest standard
Be our brand ambassador and provide genuine, personal experiences to all our customers
Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
Attend to customer’s needs in a caring and professional manner
Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
Adapt to situations with confidence, tact and flexibility
Uphold inflight policies and comply with all regulatory requirements
Requirements
Minimum age of 18
Bachelor’s degree, or high school graduate accompanied by at least 1 year of flight attendant experience
Proficiency in written and spoken English and Japanese. A third language is preferable
A valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, taken on or after 01 February 2022 will be exempted from the English assessment
Minimum arm-reach of 208cm on tiptoe
Successful pre-employment background check (including criminal records)
Physical fitness to pass the pre-employment medical assessment
Previous experience in an airline, hospitality or service industry would be advantageous
COVID-19 Vaccination Certificate
As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test. Testing will be done following the HKCAD Guidance for screening of Psychoactive Substances – Annex B, CAD373
Benefits
Being part of a world-class service brand to be proud of
Work schedules to suit different lifestyles
World-class training and structured career progression path
A safe and collaborative working environment which embraces a diverse and inclusive culture
Extensive medical coverage & insurance scheme for you and your dependents
Flexible retirement scheme?
Discounted travel across many airlines for you and your family
Personal & Application Information
Selected candidates will be invited by email to attend our Assessment Day in Tokyo in March 2024. Candidates are expected to finish the assessments in one day. The estimated date of joining for successful candidates will be in the second quarter of 2024.
Where the successful candidates require a work permit to reside and work in Hong Kong, their employment will be conditional on immigration approval; please refer to the Hong Kong Immigration Department’s website for details.
The deadline for application will be on 16 February 2024.
Shortlisted candidates will be notified within six weeks. Further applications from candidates who have already applied within the past three months will not be considered.
Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.